THECENTIAVA

THECENTIAVA is a virtual services package rendered to business owners to ease their stress thereby giving adequate attention to their business to enable rapid growth to their business, helping them in their daily activities and bringing solution to their problems.

Do you need someone to help you with your business tasks? With Innocentia, an experienced and reliable customer service professional, efficient and quality services are assured and guaranteed.

A skilled communicator, team player, and independent worker committed in meeting exceedingly to client objectives using adequate CRM tools and software.

My specialty is a well detail-oriented job having great attention to details and can accomplish my job using time management with 100% accuracy in delivering my duties and responsibilities.

I believe that I can deliver that job excellently, so why can’t you use a competent virtual assistant partner like me to accomplish that task because I am ever READY to be always at your service. I assured the quality of job for client satisfaction and meeting deadlines which is my top-most priority.

SERVICES I CAN OFFER

• Customer service support- Email support, Live chat, CRM tools • Managing client inbox & calendar • Scheduling/ Appointment setting • Internet research • Data scraping • Project management • Data entry and expense tracking , • Lead generation - Privy, HubSpot • Taking minutes & notes • Creating travel itinerary/booking • Proofreading

I am proficient in the following tools;

• Slack, Discord, Google meet, Zoom, Microsoft team,

• Telegram, WhatsApp -For Communication Management

• Asana, Trello, Teamwork - For Project Management

• Google drive, Dropbox, One drive - File Management and Sharing

• Intercom, Zendesk, HubSpot, Salesforce - For Customer Support and Marketing

• Mail chimp, Sendfox, Get Response - For Email Management

• Vimeo, Loom, YouTube - For Video Creation

• Calendly, Google calendar – For Scheduling • spreadsheet, excel, Jot form – For Data Entry.

I look forward to work with you. Thank you.